Privacy policy
Privacy Policy
Miss Claire’s Commitment to Data Protection
Eureka Cosmo Pvt Ltd, the owner and operator of Miss Claire and the website Miss Claire India, is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with a safe, efficient, and personalised shopping experience.
Personal Information You Provide
When you use our website, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through payment gateways)
- Account login details (username and password)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Cookies and usage data
This information helps us improve website functionality and enhance user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling orders
- Delivering products to your address
- Sending order confirmations and updates
- Providing customer support
- Improving our website and services
- Sending promotional offers and marketing communications
- Preventing fraud and ensuring website security
- Complying with legal obligations
3. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted partners such as:
- Payment gateway providers
- Logistics and delivery partners
- Customer support service providers
- Marketing and analytics service providers
- Government authorities when required by law
These parties only receive the information necessary to perform their services.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand website traffic and usage
- Improve website performance
- Provide personalised recommendations
You may disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
These measures include:
- Secure server infrastructure
- Encrypted data transmission
- Restricted internal access to personal data
- Regular monitoring for security vulnerabilities
While we strive to protect your data, no online system is completely secure.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfil orders
- Provide customer service
- Comply with legal requirements
- Maintain business records
Once the data is no longer required, it will be securely deleted.
7. Your Rights
You have the following rights regarding your personal information:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request details of how your information is processed
To exercise any of these rights, you may contact us through the details provided below.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted immediately.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Company Name: Eureka Cosmo Pvt Ltd
Brand: Miss Claire
Address: 314, Western Express Hwy, Food Corporation of India Warehouse, Borivali East, Mumbai, Maharashtra 400066
Email: admin@eurekacosmo.com
Customer Support: +91-9833440125